Key Responsibilities

1. Order Processing & Entry: Receive, validate, and input purchase orders accurately into Panda systems.

2. Fulfillment & Delivery Tracking: Coordinate with logistics, warehouse, and inventory teams (Buyer & Warehouse) to monitor delivery schedules and ensure on-time shipping.

3. Warehouse, Operation & Merchandising Communication: Provide order status updates, and handle inquiries or cancellations via phone, email, or chat.

Requirements :

1. System Proficiency: Strong familiarity with Microsoft Excel, and Order Management Systems (OMS).

2. Attention to Detail: High accuracy in data entry and verifying quantities, pricing, and shipping addresses.

3. Problem-Solving: Ability to troubleshoot fulfillment blockages and communicate solutions clearly to internal teams, byer, operation and IT.

  Employment Type:  Permanent (Full Time)

  Min. Education:  Diploma

  Spoken Language:  Malay, English, Mandarin

  Written Language:  Malay, English, Mandarin

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