Job Description

• Handle overall retail / outlet activities.
• Ensure outlet budget and sales target set by the Company is achieved.
• Maintain awareness of market trends in the retail industry.
• Monitor and analyze sales performance and merchandise mix.
• Manage the selling floor, housekeeping & merchandise display.
• Ensure outlet is compliance with the health and safety policy.
• Handle outlet promotional activities.
• Handle all customer queries & complaints.
• Replenish stock & ensure stock level is healthy & accurate.
• Handle day to day administration function of a branch.
• Handle manpower management.
• Conduct performance appraisals to assess training needs and building career path for the staff.
• Liaise with HQ / Senior Manager office.
• Any other ad-hoc task assigned.

Requirements :

• Minimum 8 year(s) experience & knowledge in retail branch management.
• Diploma / Degree in any field.
• Possess own transport and willing to travel.
• Willing to work extra hours and on public holidays.
• Mobile to be transfer from outlet to outlet.
• Has good communication skills and observation skills.
• Possesses good problem-solving skill, customer service skill, leadership, display & merchandising skill.
• Must be self-motivated, proactive, good interpersonal skill, able to multitask and work under pressure.

  Employment Type:  Permanent (Full Time)

  Industry:  Retail / Wholesale Trading / Property

  Spoken Language:  Malay, English, Mandarin

  Written Language:  Malay, English, Mandarin

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