E-Commerce Executive

Job Description

  • Responsible to monitor, optimise the online store and help achieve set sales targets.

  • Manage daily e-commerce operations such as order processing, generating daily / weekly reports.

  • Processing online orders and liaising with outlet & logistics partners for pick up.

  • Handle all online enquiries promptly and professionally to improve customer conversion rate, customer service and brand image.

  • Monitor and process online order fulfilment, inventory, return or exchange issue on system in a timely manner.

  • Maintain an accurate product catalogue (pricing, copy, imagery,etc.) on all marketplaces and own website.

  • Collaborate with Marketing Team or Vendor on the marketing, design, and operations to set up new products & promotions online.

  • Build and maintain all promotional tools and campaigns (promo codes, gift with purchase, online brand day, etc.)

  • Run an analysis of different product/marketing campaigns.

  • Coordinate on all product and promotional activity on website, ensuring accuracy andtimeliness of input and loading of information into e-commerce platform management system.

  • Ensure outlet budget and sales target set by the Company is achieved.

  • Monitor and analyze sales performance and merchandise mix

  • Maintain awareness of market trends in the online retail industry.

  • Any other ad hoc task assigned by the Management.


  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Marketing, Advertising/Media, Mass Communications or equivalent.

  • Required language(s):Mandarin, English, Bahasa Malaysia

  • At least 2-3Year(s) of working experience in the E-commerce business/related field is required for this position.

  • Required Skill(s): Online Marketing, Sales & Communication, Google Suite

  • Possess own transport & willing to travel within the Klang Valley area.

  • Familiarity with online content development tools and campaign management

  • Ability to balance multiple priorities and meet deadlines

  • Able to communicate clearly and concisely, both orally and in writing

  Employment Type:  Contract

  Spoken Language:  Malay, English, Mandarin

  Written Language:  Malay, English, Mandarin